1. CAN I COMMISSION A DRAWING?  I am not currently accepting commissions. I have decided to take my time to explore in the creative field.

 

2. PRINT QUALITY & DETAILS:  All reproductions in my shop are Giclee reproductions and are created using a huge, very fancy printer that uses a wide range of inks applied so finely you cannot see the dpi a bit and are very long-lasting.  They are printed on flat artist canvas and can be matted, dry-mounted, or stretched over wooden stretcher bars.  The prints are frequently mistaken for originals.   The prints are cut by hand as to avoid damage from a cutter blade/clamps and there is no white border left around the image. 

All Giclee Reproductions are printed to order by a local printing house and take 7-10 days to arrive back in our studio, then we scurry to cut, package, and ship them to you asap.  

 

3. HOW IS MY ARTWORK GOING TO BE SHIPPED?
Originals:

  • Most artwork will ship via USPS or UPS, and most packages arrive within 2-4 days (domestic) from time of shipping (includes tracking & insurance). International shipments will be sent via USPS or other carrier.

Prints:  

  • All prints are handled with the utmost care, packaged beautifully in paper or plastic sleeve.

  • Prints 11x14 and smaller are mailed in a sturdy flat mailer while prints 16x20 and larger are mailed in a thick tube.

  • Shipped via USPS 1st Class Mail or Priority Mail (usually arrives within 1-3 days within the US).

All shipping costs are included in sale price.

 

4. RETURNS: I will gladly accept returns or exchanges at no extra cost. A 100% refund will be granted if the artist is contacted and item(s) are shipped in the original packaging within 7 days of receiving the artwork.
What if the artwork arrived damaged or was not delivered or was lost/stolen?

  • We are not liable for any mishandling or failed delivery by the shipping service (USPS or UPS or FedEx), and we are not liable for any damage incurred post-delivery. We work hard to package each order with care in sturdy flat mailers and tubes so that it arrives undamaged, and we suggest you handle your new artwork with care when framing and stretching. Please be kind when reaching out and remember that we do not run the post office or UPS, and we have no control over the treatment of your package in transit! It’s just as much of a bummer for us to see damaged prints as it is for you to receive them.

For any other questions, please e-mail Darcy at darcy@kabcenell.com